There are so many cleaning companies to choose from these days and choosing the right one can be daunting. The following are some of the common mistakes businesses make when hiring a commercial office cleaning company.
Mistake #1: Choosing the cheapest commercial office cleaning company
It is important, and necessary to find a commercial cleaning service within your budget, but at the same time, you should not choose a company strictly on price. By going with the cheapest bid you will sacrifice on quality. There are many inexperienced cleaning companies out there who are willing to reduce their price just to get the job. Speak to each vendor about how much time is needed to clean your office. Labor is the most expensive part of the bid. This means, if you go with the cheapest the first thing they will cut is labor and that means less time spent on the detail cleaning that makes the difference between a great looking office and just so-so. When shopping for cleaning services obtain a few quotes and compare the specific services each one offers.
Mistake #2: Not knowing the process
Reputable cleaning companies have a process in place to transition you from your former office cleaning company to the new one. Make sure you ask who is handling the transition. Most reliable cleaning companies have a project manager, a supervisor and cleaning techs. You should be given the names of each of those individuals and who to contact when the need arises.
Mistake #3: Hiring an office cleaning company that doesn't offer added service
Think about this: How seamless would it be to call your cleaning company if you needed grounds maintenance, or snow removal, or something as simple as changing out your lights bulbs? Calling vendors all day to get a quote on various projects is time-consuming and costs money, finding a one-stop shop saves you headaches down the line.
Mistake #4: Not checking all licenses and documents
Always ask about insurance, certification, and licensure. Besides being fully insured, professional office cleaners are members of various trade organizations. Don't let yourself be scammed by people masquerading as professional office cleaners. Proper certification and licensure shows that you can trust them to be reputable and do a professional job.
Mistake #5: Not Having a Scope of Work
It is imperative to have a scope of work. This is a list of your expectations for the cleaning service and the number of times you expect that service to be completed. Clean to one person is not the same as clean to another. A scope of work defines expectations and keeps everyone on the same page. If you do not have a scope of work, ask the vendor to create one for you. A professional cleaning company will easily be able to accommodate you.